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Reservation Policy

McKinley Creekside Cabins Deposit/Cancellation Policy:
Due to a short visitor season and high demand:

  • A 1 night deposit is due at booking, and the balance will be collected 14 days prior to arrival.
  • A 14+ day notice for a refund less a $25 per room cancellation/processing fee, within 14 days it is non-refundable and you are charged in full. All no-shows and early checkouts are charged full amount of reservation.
  • We recommend travel insurance www.tripinsurance.com


Carlo Property House Rental Policies:  Carlo House, Carlo Guest Cabin, Carlo Loft
Due to a short visitor season and high demand:

  • A 1 nights deposit is due at booking, and the balance will be collect 45 days prior to check-in.
  • A 61+ day notice for a full refund less a $25 per rental cancellation/processing fee, a 45-60 day notice is required for a refund, less $150.00 cancellation fee, within 44 days it is non-refundable. All no-shows and early checkouts are charged full amount of reservation.
  • We highly recommend travel insurance www.tripinsurance.com
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